15 Common Printer Problems and How to Can Solve Them

Printers are an essential part of most businesses, yet they often bring a myriad of frustrations that can disrupt daily operations. From contract headaches to constant breakdowns and overwhelming costs, companies frequently find themselves stuck in a cycle of inefficient print solutions. At Logixal, we’ve seen it all and, more importantly, we have solutions for every print-related issue your business might face.

Here are the 15 Common Problems and the Solutions 

Problem: You're stuck in a restrictive contract

Many businesses feel trapped in long-term print contracts that no longer meet their needs. Perhaps you’re unhappy with the service or the escalating costs of your current provider, but breaking the contract seems impossible or too costly. Logixal understands this challenge, which is why we offer contract buyouts and settlements. If you’re looking to switch but are tied to a contract, we can draw up a settlement that pays off your current contract and seamlessly transitions you to a more flexible, cost-effective agreement with us. This eliminates the stress and financial burden of switching providers, allowing you to enjoy a tailored print solution that aligns with your business’s evolving needs.

Problem: Printer breakdowns are disrupting your operations

Few things are as frustrating as a printer breaking down in the middle of a crucial task. These breakdowns often result in wasted time and productivity, and they can cause serious delays, especially for businesses that rely on high-volume printing. At Logixal, we take service seriously. Our experienced service team, with over 100 years of combined experience, is always ready to respond when you need us. Whether it’s a minor repair or a more complex issue, we have the expertise and resources to get your printers up and running quickly, minimising downtime and keeping your business on track. With Logixal’s managed print services, you can also count on regular maintenance checks to prevent issues before they occur.

Problem: Your printing costs are spiralling out of control

Many companies underestimate how much they’re spending on printing, from paper and toner to energy costs and repairs. If your printing expenses are eating into your budget, it’s time to consider a more efficient solution. Logixal’s managed print services are designed to cut your print-related costs by providing a comprehensive analysis of your current setup and recommending the most cost-effective options. We optimise your print environment by reducing unnecessary printing, introducing energy-efficient devices, and streamlining workflows to ensure that your print system is not only cost-effective but also sustainable. By leveraging our solutions, you can save up to 30% on your printing costs, which can make a significant difference to your bottom line.

Problem: Your print infrastructure is outdated and inefficient

As technology advances, outdated printers can quickly become a burden rather than a benefit. Slow printing speeds, frequent errors, and limited functionality are just some of the issues businesses face when they continue to rely on obsolete equipment. Logixal can modernise your entire print infrastructure, providing the latest high-performance printers and multifunction devices that not only meet your current needs but also future-proof your operations. Our solutions are scalable, ensuring that your print system can grow with your business, whether you’re a small startup or a large enterprise.

Problem: Poor print security puts your data at risk

In an age where data breaches are a major concern, securing your print environment is more important than ever. Many businesses overlook the security risks associated with printers, which often store sensitive information on their internal hard drives. Logixal addresses this by incorporating advanced security features into our managed print services. We ensure that your printers are equipped with encryption, user authentication, and secure document release functionalities, so only authorised personnel can access printed materials. Additionally, we offer continuous monitoring and security updates to keep your print environment safe from emerging threats.

Problem: Lack of visibility and control over print usage

Another common challenge businesses face is having little visibility over their print usage. Without a clear understanding of how much is being printed, by whom, and at what cost, companies often waste resources and overspend on print-related expenses. Logixal’s managed print services provide real-time insights into your print usage through detailed reports and analytics. This allows you to monitor printing habits, set print quotas, and reduce unnecessary print jobs. With this data-driven approach, you can take control of your print environment and make informed decisions that lead to greater efficiency and cost savings.

Problem: Environmental concerns and sustainability goals

More businesses are focusing on sustainability, and print practices are a key area where companies can make a difference. Excessive paper use, inefficient printers, and non-recyclable materials all contribute to a business’s carbon footprint. Logixal helps you enhance office sustainability through our eco-friendly print solutions. From offering energy-efficient devices to implementing paper-saving strategies and recycling programs, we ensure that your print practices align with your sustainability goals. By reducing paper waste, lowering energy consumption, and using sustainable materials, we help you achieve a greener print environment.

Problem: Printer downtime during critical business periods

Unexpected printer malfunctions during critical times, like high-demand sales periods or end-of-month reporting, can significantly impact your business. When printers are down, workflows are disrupted, deadlines are missed, and frustration mounts. At Logixal, we provide proactive maintenance and 24/7 support, ensuring your printers are always operational when you need them most. Our remote monitoring tools allow us to detect potential issues before they escalate into major problems, giving us the ability to resolve them quickly or dispatch a technician. By scheduling regular maintenance checks during less critical periods, we help minimise unexpected downtime and keep your operations running smoothly.

Problem: Too many printers with poor optimisation

Many companies, especially those that have grown rapidly, accumulate a mix of different printers over time. This often leads to inefficient workflows, inconsistent device management, and inflated costs, as each printer might require different supplies or maintenance schedules. Logixal’s managed print services can help consolidate your print fleet, ensuring that the right number of printers is placed strategically throughout your office for maximum efficiency. We assess your current setup, remove redundant devices, and introduce multifunction printers (MFPs) that combine printing, scanning, copying, and faxing, all in one. This approach optimises your resources and significantly reduces costs related to maintenance and supplies.

Problem: Difficulty managing remote printing for hybrid workers

As more businesses adopt hybrid work models, ensuring that employees can print from home or remote locations becomes a new challenge. Managing print access securely, enabling mobile printing, and providing remote support for employees' print devices are crucial for maintaining productivity. Logixal offers cloud-based printing solutions that allow employees to print securely from any location, using any device. We also provide remote troubleshooting and support, so even if your team isn’t in the office, they can rely on a seamless printing experience. This ensures that your hybrid workforce can stay connected and productive, without compromising security or efficiency.

Problem: Lack of standardisation across multiple office locations

For businesses with multiple offices, maintaining consistency in print infrastructure can be difficult. Different locations may have different printers, varying levels of support, and disparate printing policies, leading to confusion and inefficiencies. Logixal can standardise your print setup across all your office locations, ensuring uniformity in device types, print policies, and maintenance protocols. This not only simplifies management but also enables easy scaling as your business grows. We ensure that each office location receives the same high level of service and support, so no matter where your team is based, they experience the same reliable printing solutions.

Problem: High environmental impact from consumables and waste

Printers often contribute to waste through excessive use of paper, toner, and energy. Many companies struggle with reducing their environmental impact while still maintaining a functional print setup. Logixal addresses this problem by implementing strategies to minimise waste and promote sustainability. We introduce solutions like print management software that encourages double-sided printing, restricts unnecessary colour printing, and tracks user behaviour to identify areas for improvement. Additionally, we offer toner recycling programs and energy-efficient devices that use less power, helping to reduce your overall carbon footprint.

Problem: Printer settings are difficult to configure and manage

For businesses without dedicated IT staff, configuring and managing printer settings, such as print queues, paper types, and network integration, can be a complex and frustrating task. Incorrect configurations can lead to errors, wasted resources, and security vulnerabilities. Logixal simplifies this process by managing all configurations and updates remotely. Our team ensures that your printers are optimally configured, integrated into your network securely, and operating at peak performance. We handle the technical aspects so that you can focus on your core business, confident that your print environment is operating smoothly and securely.

Problem: Printers are not scaling with business growth

As your business expands, so do your printing needs. However, many companies find that their existing printers and print infrastructure can’t keep up with increased demand, resulting in slow print times, bottlenecks, and capacity issues. Logixal provides scalable print solutions that grow with your business. We offer flexible leasing options for additional printers and MFPs, so you can easily expand your fleet as needed. Our solutions are designed to accommodate your business’s growth without the hassle of constant upgrades or replacements.

Problem: Inconsistent user experience and slow workflows

When employees experience delays in printing, such as waiting for jobs to be processed or dealing with printers that frequently jam, it can lead to frustration and lost productivity. Inefficient print workflows also slow down business processes, especially in document-heavy industries. Logixal resolves these issues by streamlining your print workflows, implementing print management software that prioritises urgent print jobs and routes documents to the nearest available printer. Our print solutions ensure a fast, consistent user experience, so your employees can print what they need, when they need it, without delays.

With these comprehensive solutions, Logixal can transform your printer setup from a source of frustration into a streamlined, efficient system that supports your business goals. Whether you're facing high costs, technical difficulties, or security concerns, Logixal is here to provide expert, tailored solutions that will help your business thrive.