Managed Services
Logixal Elite Service Suite
With four ISO certifications and a Platinum accreditation with Investors in People, Logixal’s team of experts are uniquely positioned to monitor, manage, and analyse performance across sectors — so we can address issues that others won’t catch and you can leverage superior results for business growth.
Essential
We take the strain off your IT with a bespoke package that gives you everything required to adapt to new ways of working and protect your business — all matched to meet your current needs and exceed your future expectations. It’s a carefully customised and comprehensive managed IT service that brings tangible results to every department.
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Logixal delivers value with:
- Flexible, tailored solutions that are priced to meet your budget and deliver results
- Best-in-class response times for any problem or query
- Data, analytics, and AI that transforms your business operations
- A dedicated team that’s invested in your continuous improvement and helps you realise more than just a return on your investment
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My LogixalTake advantage of on-site and online training within your My Logixal portal.
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Regular reportingWith monthly reports on a quarterly basis, we monitor our performance and rectify any issues raised to ensure you attain both quality and savings across the board.
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Specialised experienceYour Logixal partner brings their expertise to your business to deliver the best level of service, guaranteed.
Awards & Accreditations
Tell us about your business
You bring the challenge, we’ll partner with you to create technologically innovative solutions to help you solve it.
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Supreme
Take the next step in business growth with a bespoke service package that considers every one of your business needs. The targets we exceed within the Logixal Supreme Elite Service are difficult for our competitors to meet and deliver consistently, but with meticulous management and a constant review of our workload limits, we identify risks and put the appropriate resources in place to ensure that we consistently meet what has been agreed.
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Logixal delivers value with:
- Tightly tailored solutions with some of the best products and systems that your business may require
- Solution design that’s based on the size of your business, so it’s completely bespoke to you
- Best-in-class response times for any problem or query
- Coverage and deployment that ensures you get the right product at the right time in the right place
- Data, analytics, and AI that transforms your business operations
- A dedicated team that’s invested in your continuous improvement and helps you realise more than just a return on your investment
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My LogixalTake advantage of continual training, development, and live dashboard analytics within your My Logixal portal.
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Dedicated account managementWith a dedicated Account Manager who makes it their business to understand yours, you’ll get relevant solutions that deliver even bigger benefits.
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Best-in-class uptimeEnsure your business stays up and running with an easily achievable SLA that doesn't cost the earth.
Awards & Accreditations
Tell us about your business
You bring the challenge, we’ll partner with you to create technologically innovative solutions to help you solve it.
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Ultimate
Have a taste for the finer things? The Logixal Ultimate Elite service package was made with you (and your business) in mind. Including everything from expectation-exceeding SLAs and preventative maintenance to continual performance monitoring and system optimisation, the Ultimate package is focused on delivering ultimate ROI to your business. We don’t call it that for nothing.
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Logixal delivers value with:
- Tightly tailored solutions, based on your requirements, so you truly maximise the benefits from your investment
- Solution design that’s not only the right one for your business, but the right one from what we have to offer
- Best-in-class response times for any problem or query — with no downtime
- Coverage and deployment that ensures you get the right product at the right time in the right place
- Data, analytics, and AI that transforms your business operations
- A dedicated team that works together to forecast the human, technical, and financial resources required to meet your business needs.
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My LogixalTake advantage of continual training, development, and live dashboard analytics within your My Logixal portal.
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End-to-end account managementWe take a monthly, consultative approach across our portfolio of specialists to ensure that you’re speaking to the right person about every challenge within your business.
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Optimised performance reportsEvery Logixal report highlights the critical insights that will help to drive future performance.
Awards & Accreditations
Tell us about your business
You bring the challenge, we’ll partner with you to create technologically innovative solutions to help you solve it.
Get in touch
Next Level
With service at the heart of everything we do, we partner with you and your team to bring the very best of what we have to offer to your business. Building on the Logixal Ultimate Elite Service Package, we’ve put together a bespoke service offering that will spoil you.
Ensuring that every service management policy and objective is compatible with the strategic direction of your organisation, we continually review our SLAs and KPIs to bring you the kind of unparalleled first class service that gives you an unmistakable advantage over the competition and an almost unlimited amount of new opportunities to leverage.
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Ensuring that every service management policy and objective is compatible with the strategic direction of your organisation, we continually review our SLAs and KPIs to bring you the kind of unparalleled first class service that gives you an unmistakable advantage over the competition and an almost unlimited amount of new opportunities to leverage.
Logixal delivers value with:
- Tightly tailored solutions, based on your requirements, so you truly maximise the benefits from your investment
- Solution design that analyses every facet of your business to ensure that we deliver the best outcome achievable
- Best-in-class response times for any problem or query — with no downtime and a full money back guarantee
- IT, Service, and partners that are on-hand to collaborate with your Logixal Project manager to prepare, configure, and roll out every solution so it integrates into your business with minimal down time
- Guidance through every changing environment, new solution, and custom process to ensure that your business is transformed
- A dedicated team that has your back to make sure you get the best of what is on offer
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My LogixalTake advantage of continual training, development, and live dashboard analytics within your My Logixal portal.
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C-level account managementWe utilise every expert within the Logixal team to deliver the benefits we set out to achieve. This dedicated approach is also applied across our global partner network to ensure that nothing is missed across your business.
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Instant access to critical dataOur signature Next Level reports identify trends, visualise bottlenecks, focus on the most pressing issues, and give you every insight you need to make informed business decisions.
Awards & Accreditations
Tell us about your business
You bring the challenge, we’ll partner with you to create technologically innovative solutions to help you solve it.
Get in touch
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