Managed Services
My Logixal
Harness the power of innovative technology with expert solutions that help you manage your business with supreme efficiency. It sounds like a bold claim, we know, but our range of managed services comes with every result we need to prove it.
Online Client Portal
Our portal is a private, protected website where we can share and exchange sensitive information with you. You can access all your updates, quotes, and documents in real time while reviewing progress and metrics so you always know what’s happening within your business — without opening your inbox.
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Logixal helps you manage your business with:
- A clear customer portal gives you the ability to see what’s going on with your business and manage or view your orders
- Customisable control login, set by group or individual, to allow access to specific locations or features
- One place to request service, and easily track the status of your service call
- Automatic meter readings, which you can check or enter straight into your portal
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Automatic meter readingsCheck your meter readings simultaneously, without calling or emailing, with RMM software that allows you to easily check or enter your readings straight into your portal.
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Regular health checksContinual status checks and virus scanning makes sure your network is always in the best condition.
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Comprehensive approachOur portal streamlines every important process and provides real-time visibility across every area of your business.
Awards & Accreditations
Tell us about your business
You bring the challenge, we’ll partner with you to create technologically innovative solutions to help you solve it.
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Remote Monitoring
With 24/7 network and device monitoring, you’ll always be aware of what’s happening in your business.
Our systems continually check for everything from memory usage to virus scanning, while shared dashboard access keeps you up-to-date with all the key performance data.
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Our systems continually check for everything from memory usage to virus scanning, while shared dashboard access keeps you up-to-date with all the key performance data.
Logixal helps you manage your business with:
- Routine system checks that happen every 5 or 15 minutes, along with regular reports to help you keep track of your network’s status and health
- Immediate alerts via dashboard, email, or SMS if any issues arise
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Regular performance checksMaintain your systems with consistent checks on every workstation and server, carried out at agreed frequencies.
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Reduced downtimeKeep your systems running smoothly with a continually monitored network environment that’s enabled with automatic, uninterrupted secondary standby server switching.
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Preventative actionWe’ll proactively spot issues before they become problems with powerful root-cause analysis, patch management, and more.
Awards & Accreditations
Tell us about your business
You bring the challenge, we’ll partner with you to create technologically innovative solutions to help you solve it.
Get in touch
Software Management
Leverage the power of bespoke automation to keep your business safe — even when you’re not in the office. As your expert partner in software management, we’ll help you streamline patch management with granular control over every policy while optimising your system’s performance. The only choice you need to make is deciding how much you’d like to automate.
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Logixal helps you manage your business with:
- A complete patch management solution in an easy-to-use console, so you don’t need multiple tools to keep your third-party programs current
- Support for standard business software across 80+ third party application families
- Heightened security for vulnerable programs
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Convenient approvalsManually approve patches across sites, networks, servers, and workstations.
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Disabled devicesEnable automatic pushes for any devices that might be disabled during a standard patch management window.
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Deep scansSafeguard the networks you’re responsible for with deep vulnerability scans.
Awards & Accreditations
Tell us about your business
You bring the challenge, we’ll partner with you to create technologically innovative solutions to help you solve it.
Get in touch
Asset & Licence Management
Your business depends on software. Make the most out of yours with a license and asset management system that evolves with your business — and reduces your overall spend.
With efficient management and compliance, your business can stay ahead of challenges or audit requests and focus on more important things like getting the best ROI possible from your virtual and cloud software environments.
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With efficient management and compliance, your business can stay ahead of challenges or audit requests and focus on more important things like getting the best ROI possible from your virtual and cloud software environments.
Logixal helps you manage your business with:
- An expertly installed and configured License Manager
- Complete control over your software licenses
- A flexible, easy-to-manage IT structure that reduces your software costs while optimising utilisation
- A range of license entitlement services, from a full software audit to a licence roadmap
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Reporting and analyticsGet real-time visibility of your assets, so you always know the status, condition, and compliance.
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An agile databaseBuild and maintain a separate inventory that tracks and manages your non-IT assets.
Awards & Accreditations
Tell us about your business
You bring the challenge, we’ll partner with you to create technologically innovative solutions to help you solve it.
Get in touch
Antivirus
Keep known and emerging malware off your team’s workstations and servers with Logixal’s managed antivirus solutions. It’s the easiest way to stay ahead of the latest threats while protecting your business against new viruses with sophisticated heuristic checks and behavioural scanning.
New threats occur every day, but with Logixal’s antivirus solutions, your organisation will be more secure than Fort Knox.
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New threats occur every day, but with Logixal’s antivirus solutions, your organisation will be more secure than Fort Knox.
Logixal helps you secure your business with:
- Laser-sharp accuracy that reduces the number of false positives with better results
- Extensive signature based scanning that blocks every unknown threat
- Investigative checks that detect new, unrecognised viruses in a sandbox environment — away from your business’s core systems
- Real time monitoring that detects programs commonly associated with malware exploits
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Default policiesLeverage default policies for your servers, desktops, and laptops.
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Powerful customisationCreate your own policies by modifying quarantine rules, exclusion settings, definition update schedules, and more.
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Convenient schedulingSchedule deep scans outside of business hours so your team isn’t disrupted during their most productive hours.
Awards & Accreditations
Tell us about your business
You bring the challenge, we’ll partner with you to create technologically innovative solutions to help you solve it.
Get in touch
Explore Managed Services