Managed Services

Networking 24/7

Help your IT network keep pace with your business while your operations run smoothly behind the scenes. With solutions that do the work for you, Logixal delivers the turbo-charged systems that put your focus back on your business and give your users the best experience possible — even as technical environments change.
Network Design
The flexibility of your network’s infrastructure matters just as much as the systems it operates. To keep yours running smoothly, our expert IT engineers design bespoke, optimised solutions that are built with cost-efficient productivity in mind. Even for the most complex needs.
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Logixal supports your business’s IT network with:
  • Faster resolution times to keep your systems running perfectly
  • Remote support anytime (or anywhere) you need it
  • Firewalls, remote access protection, and advanced threat detection systems that keep your network secure
  • A cost-effective network that scales with your business
  • Innovative network building
    Applying big-picture thinking to your network takes a physical plan and structural diagrams. We’ll create both to ensure you have the most efficient network, as well as the opportunity to plan for new deployments and equipment.
  • Proven design expertise
    Our expert IT engineers are equipped with the skills needed to design even the most demanding technology solutions.
  • Solution Summary
    In order to find the best solution we will arrange a one-on-one consultation with you to establish your detailed requirements, saving you the headache of working it out yourself.

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Network Implementation
Whether you’re starting from scratch or upgrading your network, you deserve an ambitious team that’s on-hand to help you execute every minute detail. Our depth of experience in designing and implementing networks gives you the infrastructure, systems, and methodologies to transform your business and stay ahead of any innovation.
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Logixal supports your business’s IT network with:
  • Full service integration that delivers every technology outcome you need
  • Staging and installation checks to make sure that everything is properly installed, deployed, and optimised
  • Precise network execution that limits any disruptions to your business
  • Coordinated approaches
    During the implementation phase, Logixal will help you coordinate with employees, department heads, and outside vendors to get the best result for your business
  • High-level partnerships
    Our high-level partnerships allow us to offer market-leading products and technologies and expertly deliver innovative reliable networking solutions
  • Delivery assurance
    We stand by our solutions and always achieve the right outcome on every project, consultancy, and technical or managed service.

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Software & Application Management
Whether your business is small or sizable, it’s time to leverage Logixal’s expertise in maintenance and monitoring. Applying our innovative approach to application management, you can streamline internal processes while simultaneously avoiding any unwelcome IT surprises. This is where cutting-edge meets consistency to deliver the ultimate payoff.
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Logixal supports your business’s IT network by:
  • Configuring applications with standard settings on all devices, including mobile devices
  • Helping you control how corporate data is used and shared on mobile applications
  • Updating and tracking mobile application usage
  • Proactive Application Monitoring
    We monitor your core business applications to identify potential bugs and other issues before they impact your end-users and affect your core business activities.
  • Software Release Management
    Our application management services also include establishing a robust software release cycle that manages bug fixes, configuration changes, and feature updates with ease.
  • Queries and Reports
    Custom-written queries and reports are always available to keep you up-to-date on what’s happening within your network.

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Support & Maintenance
Flexible? Check. Progressive? Naturally. Logixal’s support and maintenance services combine the best of both to give your IT infrastructure the kind of end-to-end management that separates your business from the rest. Whether you’re fully outsourcing or complementing your in-house team, our bespoke methodology offers proven solutions and strengthens your business performance.
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Logixal supports your business’s IT network by:
  • Looking after your team any time they have a technical problem
  • Managing your service renewals, while giving you plenty of time to renew or change plans
  • Undertaking regular maintenance checks — complete with an early identification system if growth is exceeding implementation
  • Proving service recovery or replacements to get you back up and running ASAP
  • Cost-effective solutions
    We believe that IT support should offer the right solution to any IT problem — without running up a huge bill. Whether it's a prepaid or rolling contract, we guarantee you’ll see the value.
  • Fast transitions
    Our transition of service process is based on our proven experience working with hundreds of organisations. It’s specifically designed to be hassle-free and take up as little of your time as possible.
  • A range of manufacturers
    We cover every major OEMs, which means we have every resource to support your new and legacy network equipment.

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Customer Care Support
Because our top priority is to keep your business working, we make it as easy as possible for you if (and when) things go wrong.

Working closely with manufacturer support, Logixal provides efficient professional support when configurations change or updates are required. We’ve spent years refining our processes to make sure any inquiry ends with a speedy resolution — and customer satisfaction with every case we create.
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Logixal supports your business’s IT network with:
  • Monthly, cost-effective support contracts that only include what you need
  • A team of experts that are ready to help you when things feel out of your technical comfort zone
  • Virtually seamless workarounds if a permanent fix takes time to implement
  • Helpdesk Remote Support
    Using a secure remote connection, resolve almost any technical issue with seamless screen viewing and control.
  • Helpdesk Escalation
    Easily prioritise issues with a clearly defined system that keeps support tickets organised for you.
  • Emergency On-site Support
    Get tech support that goes beyond digital with in-person support.

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Outsourcing
We provide a solution that works — whether you’re supplementing an internal team or fully outsourcing your IT. From our desks in London to your postcode in the UK, our team of multi-skilled IT professionals can support your business with any tech-related issue from server and network support to training and IT strategy. Always tailored to fit the needs of your business.
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Logixal supports your business’s IT network with:
  • On-call help from our experienced team of experts, giving you even more access to an IT skill base
  • Cost-effective support that never limits your business
  • The freedom to run a more flexible, scalable IT operation that gives your team more time to spend on strategic projects.
  • A tried and tested methodology that’s built on years of experience.
  • Improved productivity
    Easily access additional, value-added services that will make your team as productive as possible.
  • Scalable expertise
    Give your projects the best chance for success with an experienced team that works to accelerate each of your business capabilities.
  • Reduced IT costs
    Outsourcing means you can hire on a per-project basis, so you pay only for work completed. Your business doesn’t have to be tied into a long-term contact that might become less cost-effective in the future.

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You bring the challenge, we’ll partner with you to create technologically innovative solutions to help you solve it.
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Explore Managed Services
At Logixal we offer a wide range of managed services providing solutions for all your business needs.
Services include:
Tell us about your business
You bring the challenge, we’ll partner with you to create technologically innovative solutions to help you solve it.
Get in touch